There were some cuts on the mount indicating that the drill bit touched the mount, but did not penetrate it. The mistake they made is that the holes didn't puncture the interior of the knob (the mount). They took short cuts by drilling the hole through the knob, into the mount, and then applying the hexagonal screws to hold it in place. This means that the manufacturer didn't finish the job. I examined the unit closely and realized that the mount that the actual knob is attached to did not have holes that penetrated the metal. I immediately starting cursing to myself and thinking that I was responsible for the damage. Unfortunately, when I opened the box and pulled out the unit, the "input gain" knob fell off. The problem is that I needed this preamp over the weekend for a major production project. I highly recommend buying this from a store where you can check yourself to make sure everything is working and intact. I unfortunately have to write this review not about the product but the companies quality control standards.
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